F.A.Q

Can I get a discount on our first purchase?
Yes, you will get a discount on your first purchase. You just have to use coupon code JHANDOOZWLCM to get a discount. 

 

How long does it take for the order to arrive?

Most orders are delivered within 7-9 business days. However, due to some unexpected circumstances, your order might get delayed so please be patient.

 

What if I receive broken items?
Sorry for the inconvenience. If you receive a broken item, you just need to send us a short video of unboxing at jhandooz26@gmail.com. We will immediately process a replacement or refund, whichever is most suitable in that situation.

 

Can I cancel an order after placing it?
No, orders once placed cannot be cancelled.

 

Can I get a refund instead of store credit?
No, as per your return request, We can give you store credit but we do not offer refunds.

 

Are your products lead-free?
100% yes. Our products are lead-free and food-safe. You can use our products without worrying.

 

Do you accept bulk orders?
Yes, to discuss a bulk order, write to Jhandooz26@gmail.com or you can connect with us on our WhatsApp number - 7683054660